On.Demand Diabetes Management Program

Combining Technology with Expert Intervention for Optimal Results

On.DemandTM is a diabetes management program through Envolve Health that delivers cost savings to health plans while improving member health. Using cellular technology, real-time glucose readings, and automatic supply refills, On.Demand delivers the right intervention at the right time while reducing waste and removing barriers for member engagement. Data from multiple sources help target individuals who may benefit from participation, engagement, and intervention.

Diabetes and prediabetes affect nearly 10% of the American population, and each year 1.5 million Americans are diagnosed with diabetes. By helping members better manage their diabetes diagnosis, health plans benefit through improved clinical outcomes and lower costs.

How Does the On.Demand Diabetes Management Program Work?

Through our diabetes management program, participants receive a supply kit delivered straight to their home. This kit includes an introduction to the program, a cellular glucometer, test strips, and a how-to guide. Our diabetes management solution also gives your organization actionable monthly reports that provide information about the health of the program population, including biometric readings, member engagement and compliance information.

On.Demand educates and helps individuals manage their diabetes in the comfort of their home. Here’s how it works:

  • Using the provided strips, the individual tests his or her blood glucose 
  • The monitor transfers blood glucose readings to a secure cloud that allows for real-time biometric tracking and the development of individual intervention plans 
  • As diabetes testing strips are used and recorded in the cloud, additional supplies of testing strips are automatically sent out - so individuals have the needed supplies and do not have to manage reordering on their own

Individualized Diabetes Management

On.Demand analyzes individual testing patterns and automatically sends strip refills in advance of the participant running out. Participants will also receive quarterly mailers, with targeted information based on individual engagement and glucose test values observed in the program.

With our diabetes management program:

  • The hassles of refilling prescriptions are gone
  • Immediate cost savings are realized, and waste is eliminated
  • Health plans have access to our portal for population tracking and report generation, to help monitor utilization and progress of their entire population

Interventions Designed to Boost Compliance & Drive Behavior Change in Diabetic Members

On.Demand automatically monitors all participant tests and delivers an appropriate level of intervention in the event of potentially dangerous glucose readings or non-compliance. These include:

  • Activation and Compliance calls to participants not testing regularly
  • Outbound clinical triage support calls to participants with out of range readings during business hours
  • Targeted educational materials based on participant test history to empower quick and meaningful changes

For participants in need of additional help, On.Demand offers phone support with diabetes educators, who serve as dedicated health coaches. Participants will learn to better manage their condition through personalized education focused on self-management and goal setting, medication adherence, meal planning and nutrition, exercise, and more.

Cost Savings & Real Results For Health Plans

Health plans actively using On.Demand have achieved a 22% reduction in ER spend per member per month and a 15% reduction in ER use per member per month. On.Demand users also show a 46% increase in engagement through telephonic interventions and a 4.9% decrease in average glucose measurement.

Control Diabetes in Your Population with On.Demand

When technology, proven techniques and early intervention are utilized to combat diabetes, everyone wins. Start to realize the cost savings and population health benefits by incorporating On.Demand diabetes management programs into your health plans. Contact Envolve Health to get started today!


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