Envolve’s sister company, LifeShare, offers the SuperUtilizer program which helps clients seeking to reach and stabilize the highest users of emergency services. Through our years of working with these complex members who are high utilizers of healthcare services, we’ve developed techniques to address needs and assist clients in making significant inroads in aligning with Triple Aim goals of creating a higher quality healthcare experience, improving outcomes and controlling healthcare costs. We strive to enhance existing case management by positively impacting chronic physical health conditions, co-occurring behavioral health disorders and social barriers to care.
The SuperUtilizer program is tailored to meet the needs of individuals who have high healthcare utilization patterns and whose complex physical, behavioral and social needs are not adequately met through traditional care management programs. Through our program, clients can get better about controlling healthcare costs, improve care and positively impact the experience of individuals with complex needs and high healthcare utilization histories. Our engagement approach is to meet individuals where they are by being culturally appropriate, person-centered and accessible to all. Our goal is to ensure those we serve have the information they need to make informed choices about their health and healthcare.
High healthcare utilization members require far greater engagement than traditionally needed. Our Superutilizer program is designed to address the numerous social determinants of health, such as access to housing, transportation, food, and employment, that affect health outcomes and drive frequent, intense and extended utilization of high-cost services.
Our solution to controlling healthcare costs is built upon: